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SERVICES & PAYMENT INFO

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Pick-up, Delivery & On-Site Services

Pick Up Service (No fee)

For this service, the client agrees to pick up their paid-in-full order, from my designated pick up location. The pick up location is a police patrolled MARTA station, in the city of Atlanta, near the West End area. This is my only pick up area. The specific location address will be sent to the client via text. Ordered menu items will be in formal covered aluminum pans. Pan lids will be labeled. Pick up does not include any chafing pans/racks, sternos, serving utensils (unless ordered), decorations, beverages or paper products.

Delivery Service (Fee based on delivery location, day and time of day)

Delivery service consists of delivery of the client’s paid-in-full order, in formal covered aluminum pans. Pan lids will be labeled. Delivery does not include any chafing pans/racks, sternos, serving utensils (unless ordered), decorations or paper products. Delivery service is handing off the pans of menu items ordered, to pre-specified delivery location only. No set up.

 

Delivery Service with Set Up (Fee based on delivery location, day and time of day)

This service consists of delivery of the client’s fully prepared, paid-in-full order, in formal covered aluminum pans (pan lids will be labeled), but also includes setting up of delivered pans food, in the chafing racks and sternos that are already on-site (provided by the client or venue). Sternos will be ignited depending on the time between delivery and event state time. Decorations, paper products serving utensils (unless ordered) and beverages are not provided.

 

Stay & Serve Service (Fee based on location, day, time of day, number of people being served and menu items requested)

This service includes delivery of the client’s fully prepared, paid-in-full order, set up in chafing pans/racks that I provide (for the duration of service) to keep the food pans warm, replenishing pans, serving utensils (I will bring for serving), buffet style service of the requested order and clean up of the service area. Black or gray cloth tablecloths are available for the buffet service table (I cannot provide themed or other color tablecloths). Decorations, paper products and beverages are not provided.

Personal Chef On-site Preparation Services (Fee based on location, day, time of day, number of people being served and menu items being prepared)

This service consists of on-site preparation and service, of the requested menu items. I purchase all of the ingredients (I cannot prepare ingredients pre-purchased by the client), and bring my own kitchen bag, with the kitchen equipment and seasonings I will need to prepare the menu ordered. I plate and serve your meal (unless other arrangements are made), store and label any extras and clean up the service area (kitchen). Service area (kitchen) should be clean prior to service, including dishes free from the sink and counters/island accessible for work area. Client will need to provide their own plates, silverware, glassware and beverages. Client will also need to provide a bbq grill and charcoal with lighter fluid or propane, for any on-site grilled requested items. Client will be sent a quoted total that will include this personal chef fee, tax (if applicable for the location prepared) and the price of the food requested. This service is also available for out of state or country, and the quote sent to the client will reflect my travel expenses. I'm also available for Personal Chef On-site services for cabin/mountain getaways in Georgia and Tennessee.

YES! I am available to cater your wedding!
Please inquire via text about specific details.

Payment Info & Details

Typically, I will send you an order breakdown and total via text.

A formal invoice can be sent upon request for orders.

Accepted forms of payment are PayPal, Venmo, CashApp, ApplePay and Zelle.

For credit cards, I can send you a direct link to pay from via PayPal. I do not accept credit card info for manual entry. You do not need a PayPal account to pay directly to the PayPal invoice link.

Checks and cash payments are not accepted.

I DO allow split payments for orders booked at least four weeks in advance (the further out you confirm, the more payments can be split up…If you oder and confirm with a deposit in January for a July event date, the total amount can be split into up to seven payments - deposit payment being the initial payment). 

 

Any orders booked within four weeks of the order date will require a deposit of half of the total amount when ordering, and the remaining/final balance five days before the order date. Orders placed within a week of the order date require full payment when order is placed, to confirm the order.

 

Any and all payments made towards an order (including the deposit) are final and non-refundable.

 

If the client needs to cancel their order for any reason, any amounts paid towards the order can be used as a credit towards a rescheduled date/order, up to TWO months from the initial confirmed order date of service (my schedule permitting…meaning I could possibly already have an order scheduled for the day/time you want to reschedule, but I will try to accommodate the rescheduled order as best as I can).

 

Please let me know via text BEFORE you submit a payment, which payment method you be using.

If someone else is submitting a payment on your behalf, please let me know where and who the payment should be coming from beforehand.

I encourage clients to make a $1 test payment before submitting your payment, so that I can confirm receipt, if you have never made a payment with me before.

 

I will always confirm receipt of all payments via text

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All payments are final and non-refundable.

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